How our Vet made something sad into something postive.

Harriet Jarvis
Vet
Charter Vets - Bridge House

The context

A client had to have their pet put to sleep but didn’t want to come into the practice as she didn’t want to leave without her pet.

The action

Harriet arranged a home visit (on her day off) so that the Owner could remain at home with her pet as long as possible. She not only wanted to make it as easy for the Owner as she could but to make it as comfortable and familiar for the pet as she could.

The ripple effect

The Owner was so happy that her pet could pass away peacefully at home in his own bed. Harriet and Jo the nurse made sure that everything went smoothly and were glad that they could meet the Owner’s needs. As a team, we are proud that we can give Owners and their pets exceptional care and service.

Voting opens 13 November.