Jasper a golden retriever gets very anxious when he comes to the vets and trys to climb all over his mum for comfort really unsure of the area. I welcomed them as receptionist and sat next to him with some treats and he did take some comfort from me but would then revert to trying to get on mums knee as you can appreciate hes a 38kg dog not a small boy. at this point Helen came out of the consult room floor and sat on the floor next to give him some attention before long Jasper and Helen were laid together in the middle of the waiting room floor with Jasper cuddling in getting belly rubs. This is something Helen does on a regular basis she puts herself out for clients and their pets dropping medication to elderly clients homes.